Customer care
Make an Appointment
"It’s not about how many we dress but how well we dress those who trust us"
Shipping and Delivery
Nationwide Shipping
Free shipping for all domestic orders.
International Shipping
For international orders, we use "FedEx" and "DHL" to deliver. A small shipping fee will be applied based on FedEx and DHL quotes.
Delivery time may be slightly longer due to the shipping schedules of the shipping units. Please note that there will be a 2-week delay for orders placed during the Chinese New Year period and a 1-week delay during national holidays.
Order Tracking
If you need to track your order, please do not hesitate to contact us. A member of our support team will promptly respond to your query.
Urgent Orders
Life can get Unexpected situations. We understand that. If you need a perfect suit or shirt in a short time, do not hesitate to contact us. We will do our best to meet your needs and ensure you always appear perfect at your upcoming events.
Reorder
You can re-order directly in our store or via Oriole Bespoke contact details. Once you have made your first purchase and we have saved your measurements and personal designs in our system, shopping online will be even more convenient for you.
For jackets, we still prefer you to visit the store in person for a fitting session. This ensures the garment has a perfect fit, especially for structured garments such as jackets.
You can re-order from almost anywhere in the world via our online ordering process. Simply contact us to describe your requirements for your next tailor-made garment.
Shipping and Delivery
Nationwide Shipping
Free shipping for all domestic orders.
International Shipping
For international orders, we use "FedEx" and "DHL" to deliver. A small shipping fee will be applied based on FedEx and DHL quotes.
Delivery time may be slightly longer due to the shipping schedules of the shipping units. Please note that there will be a 2-week delay for orders placed during the Chinese New Year period and a 1-week delay during national holidays.
Order Tracking
If you need to track your order, please do not hesitate to contact us. A member of our support team will promptly respond to your query.
Urgent Orders
Life can get Unexpected situations. We understand that. If you need a perfect suit or shirt in a short time, do not hesitate to contact us. We will do our best to meet your needs and ensure you always appear perfect at your upcoming events.
Reorder
You can re-order directly in our store or via Oriole Bespoke contact details. Once you have made your first purchase and we have saved your measurements and personal designs in our system, shopping online will be even more convenient for you.
For jackets, we still prefer you to visit the store in person for a fitting session. This ensures the garment has a perfect fit, especially for structured garments such as jackets.
You can re-order from almost anywhere in the world via our online ordering process. Simply contact us to describe your requirements for your next tailor-made garment.
Care Instructions
Cleaning & Drying
Ironing
Storage
Suit / Jacket / Vest / Cloak
Cleaning & Drying:
100% wool garments should be dry cleaned only – never machine wash your jacket. Stains should be treated by a professional dry cleaner.
To remove dust, you can use a lint roller or a special brush, gently rolling/beating the dust without rubbing strong.
Dry clean your suit at least once a season; however, too much dry cleaning can shorten the life of your suit. After each wear, let your suit rest, as wearing a suit for two consecutive days will damage the fibers.
100% wool garments should only be dry cleaned; – never machine wash your jacket. Stains should be treated by professional dry cleaning services.
To remove dust, you can use a lint roller or a special brush, gently rolling/beating the dust without rubbing hard.
Dry-clean your suit at least once a season; however, too much dry-cleaning can shorten the life of your suit. After each wear, let your suit rest, as wearing a suit for two consecutive days will damage the fabric.
Suit / Jacket / Vest / Cloak
Cleaning & Drying:
100% wool garments should be dry cleaned only – never machine wash your jacket. Stains should be treated by a professional dry cleaner.
To remove dust, you can use a lint roller or a special brush, gently rolling/beating the dust without rubbing strong.
Dry clean your suit at least once a season; however, too much dry cleaning can shorten the life of your suit. After each wear, let your suit rest, as wearing a suit for two consecutive days will damage the fibers.
100% wool garments should only be dry cleaned; – never machine wash your jacket. Stains should be treated by professional dry cleaning services.
To remove dust, you can use a lint roller or a special brush, gently rolling/beating the dust without rubbing hard.
Dry-clean your suit at least once a season; however, too much dry-cleaning can shorten the life of your suit. After each wear, let your suit rest, as wearing a suit for two consecutive days will damage the fabric.
Suit / Jacket / Vest / Cloak
Cleaning & Drying:
100% wool garments should be dry cleaned only – never machine wash your jacket. Stains should be treated by a professional dry cleaner.
To remove dust, you can use a lint roller or a special brush, gently rolling/beating the dust without rubbing strong.
Dry clean your suit at least once a season; however, too much dry cleaning can shorten the life of your suit. After each wear, let your suit rest, as wearing a suit for two consecutive days will damage the fibers.
100% wool garments should only be dry cleaned; – never machine wash your jacket. Stains should be treated by professional dry cleaning services.
To remove dust, you can use a lint roller or a special brush, gently rolling/beating the dust without rubbing hard.
Dry-clean your suit at least once a season; however, too much dry-cleaning can shorten the life of your suit. After each wear, let your suit rest, as wearing a suit for two consecutive days will damage the fabric.
Manufacture
Other services
Corporate uniforms
Vanice Bespoke accompanies businesses and organizations in creating high-end tailored uniforms for both men and women. Each design is carefully crafted, reflecting the brand identity while bringing neatness and comfort to the wearer. Especially, with management uniforms, we use premium fabrics combined with sophisticated tailoring techniques, helping the leadership team demonstrate class, prestige and professional style.
Contact Vanice Bespoke now for advice and Experience a tailor-made service where your brand image is honored through every stitch.
Make an Appointment
If you would like to make a private appointment, please fill in the information below and our consultant will respond shortly.
